Welcome to MK Suha Auraamart. We care about your information and are committed to keeping safe the personal details you share with us when you shop for our pooja products, dry fruits, spices and home and office essentials.

This Privacy Policy explains how we collect, use, share and protect your information when you visit our website, www.suhaaauraamart.com and use our services. Please read this policy carefully.

1. Information We Collect

We collect information that you give us and data collected automatically when you use our site.

A. Personal Information You Provide:

• Contact Details: Your name, email address, phone number and addresses for billing and shipping.

• Account Information: Your username and password if you create an account with us.

• Transaction Data: Details about the products you buy like spices or office essentials and your order history.

• Payment Information: We do not store your credit card or bank details. All transactions are processed securely using third-party payment gateways like Razor pay, Stripe and CCAvenue.

B. Information Collected Automatically:

• Device Data: Your IP address, browser type, operating system and device information.

• Usage Data: The pages you visit time spent on the site and the links you click.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Process Orders: To pack, ship and deliver your purchases and to communicate with you about your order status.

• To Manage Your Account: To create and maintain your user profile.

• To Improve Our Services: To analyse website usage and make our website design and product offerings better.

• To Communicate: To send you order confirmations, customer support responses and important updates regarding our policies.

• For Marketing (with your consent): To send you emails or SMS about new products, special offers or discounts. You can opt out of these at any time.

3. How We Share Your Information

We do not sell, rent or trade your information to third parties. We only share your data in the following circumstances:

• Service Providers: We share necessary details like your name, address and phone number with trusted third parties, such as courier partners for delivery and payment processors for secure billing.

• Legal Obligations: We may disclose your information if required by law court order or government request to protect our rights, property or safety.

4. Cookies and Tracking Technologies

We use "cookies" (data files stored on your device) to make your browsing experience better. Cookies help us remember your cart items keep you logged in and understand how you interact with our website.

• You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable cookies some parts of our website may not work properly.

5. Data Security

We implement security measures to protect your personal information. Our website uses Secure Socket Layer (SSL) encryption to ensure that your data is transmitted securely. While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights Regarding Your Data

Depending on your location you have certain rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can update or correct your personal and shipping information directly through your account dashboard or by contacting us.

• Deletion: You can request that we delete your account and personal data subject to legal obligations where we must retain transaction records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons.

8. Contact Us

If you have questions or comments, about this Privacy Policy or if you wish to exercise your data rights, please contact our Grievance Officer at:

* Email: support@mksuhaauramart.com

* Phone: +91 93 84 54 89 99

* Address: MK SUHA AURAMART, No.1.6, Manthampalayam, K.C.Palayam Village, Perundurai, Erode (Dt) Tamilnadu – 638052

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